PATRICIA L
2025-06-12 22:49:07Had a good experience with the person I spoke with.
JOSEPH S
2025-06-05 19:47:45my brother who I am his carfegiver, lost his alert. They replaced it fast
Lo A
2025-06-02 12:36:51We/family have been very happy with your device and service. This was purchased for my mother who lives alone. The one thing I find frustrating is that we don’t get verification that EMS etc have arrived and we can’t always have contact with them.
RUTH S
2025-05-27 14:03:33I was very pleased with the Medical Care Alert customer service I received. Everyone I talked with was pleasant, helpful and knowledgeable.
LOUISE M
2025-05-27 12:04:16Thank you for helping me regarding my belt clip holder
RICHARD F
2025-05-25 17:18:06Our family purchased the Smartwatch for my Mom as she is getting older and living in a large 4 bedroom house with the steps to the bedroom. She is very happy with the watch and has the comfort knowing she can call for help if she falls. The rep we worked with (Debbie) was very helpful guiding me through the Smartwatch features and next steps on registration. The watch came in a few days along with paperwork to get started. The whole process was very streamlined.
NANCIE B
2025-05-23 18:52:56Wonderfully kind and helpful!
SHERRY B
2025-05-20 12:46:41They were very professional and helpful. Made sure everything was working and that my mother was set up and now safe.
ELSIE E
2025-05-20 00:50:21I was pleased with the quick response and an answer to my problem!
MARILYN R
2025-05-19 22:55:33I was pleased I could come to your Livonia office and spend time with Cameron Stapp to decide which Medical Alert was best for me. Also I spoke with Lisa on the phone who was very helpful too. I am pleased with the Medical Alert and the modern technology to keep me safe on the go and in my home. I read all the instructions and got questions answered by customer service. Cameron filled out the necessary information to be kept on file in an emergency on the computer. I gave a brochure to the receptionist at Meadowbrook Commons in Novi if a resident enquires about a Medical Alert and I would get a free monthly payment for a referral.
PRISCILLA K
2025-05-12 23:46:08Very good customer care
Patricia G
2025-05-12 15:22:31A great experience! And an even more great product. I am so happy with my new Medical care alert. I am so happy that I don’t have to wear it around my neck.
DORIS B
2025-05-10 13:23:02The way the bracelet is designed, it can easily fall off, there needs to be a loop to hold the band in place.
DEBORAH D
2025-05-06 17:47:02Thank you!
ROSEMARY R
2025-05-06 17:01:43Medical Care Alert customer service is wonderful. Everybody is so helpful. The Medical Care Alert pendant is a wonderful product very easy to use and to charge.
LESLIE T
2025-05-05 19:22:07Medical Care Alert has been a fantastic company to work with. I am very happy with their services.
Doris L
2025-05-02 08:22:05I needed a new wristband. The person I spoke to was very nice
Janet D
2025-05-01 17:16:25Excellent help
Douglas R
2025-04-28 22:23:48Great customer service.
EDA C
2025-04-20 17:40:36good