FAST PROCESSING TIME: All orders are processed BY THE NEXT BUSINESS DAY (Monday through Friday) except for US Federal Holidays. When possible, orders may be shipped the same business day.
FREE SHIPPING: We offer FREE shipping on all US orders with no order minimum!
LOCATION: All orders are shipped from Connecticut in the United States.
CARRIERS: Most orders are shipped using the US Postal Service. This allows the most flexibility and in general faster shipping times (such as weekend delivery).
TRACKING NUMBERS: We provide tracking numbers for all orders. Tracking numbers will be sent via email as soon as your order is processed.
MONEY BACK GUARANTEE:
We are so confident you will like our product, we are offering a Money Back Guarantee! If you are not satisfied with any of our products for any reason, we will refund the first unit purchased (including shipping) and you will NOT be required to return the refunded unit. If you have purchased multiple items, the amount of the refund will be prorated on the total amount of your order.
After the first unit, you have the option to return any sealed, unused product for a full product refund (minus any shipping costs). Returns must be received within 30 days from receipt of the product.
This Guarantee is limited toone unitper customer per product type.
Example:
If you purchased a 4-pack of one of our products for $40 with free shipping included and were not satisfied, we will refund the cost of one unit of the product for $10. You may return the remaining 3 units of unopened product for a refund of $30.
GENERAL RETURNS:You may return any sealed, unused product for a full product refund (minus any shipping costs). Returns must be received within 30 days from receipt of the product.
QUESTIONS? JUST ASK: If you have any shipping questions or concerns, please contact support@freshbody.com.
