Shipping policy
Shipping Policy
We strive to ship all in stock orders within 24 hours of receipt (excluding weekends and holidays). You will receive an order confirmation once the order is received and another notification when your order has shipped.
Temperature sensitive items such as candles and soaps will only ship Monday - Wednesday during warmer months to ensure the quality of the products.
Delivery Locations
Orders can be shipped to the 48 contiguous states.
We are unable to ship orders to PO Box, please provide shipping address
Shipping & Handling Costs
Shipping and handling fees are based on the total purchase price of your order and are calculated during checkout.
| Order Total | Standard Shipping Charge |
| Up to $24.99 | $8.99 |
| $25.00 - $49.99 | $9.99 |
| $50.00 - $74.99 | $14.99 |
| $75.00 - $99.99 | $16.99 |
| $100.00 - $124.99 | $19.99 |
| $125.00 - $149.99 | $21.99 |
| $150.00 - $199.99 | $24.99 |
| $200.00 - $249.99 | $29.99 |
| $250.00 - $299.99 | $34.99 |
| $300.00 - $349.99 | $37.99 |
| $350.00 - $399.99 | $42.99 |
| $400.00 - $499.99 | $46.99 |
| $500.00 -$599.99 | $54.99 |
| $600.00 - $699.99 | $64.99 |
| $700.00 - $799.99 | $74.99 |
| $800.00 - $999.99 | $84.99 |
| $1,000.00 - $1,199.00 | $99.99 |
| $1,200+ | $119.99 |
Damaged Items in Transit
If there is any damage to the packaging on delivery, please contact Customer Care at (630) 762-1700 ext. 9 or email us at SHSservice@designsbyshs.com.
Questions?
If you have any questions on the shipment of your order you can login to your account and review order status or contact our Customer Care team.