Shipping policy

Our US Shipping is FREE for any orders $40.00 and greater. Lower cart values will incur a low shipping fee of $6.99 across the continental United States. Currently we can unfortunately only process orders that will be delivered to US addresses. Express shipping options (2d) may be available at a higher rate of $17.99 based on your chosen shipping destination. Express shipping is unfortunately not available for PO boxes, military and diplomatic (APO, FPO, DPO), Alaska, Hawaii or the territories addresses.

All orders will be processed and shipped within 24 hours Monday through Friday (excluding Federal holidays) after we have received final payment. Our orders will ship from either our California- or Florida-based warehouse facilities - ultimately depending on distance to your desired shipping location but also available stock. Due to our quick processing time, we can unfortunately not accept order cancellations or changes to your order once it has been handed to the carrier. If a change is urgently needed, please reach out to us with your order number and the requested change details and we'll do our best to accommodate your request.

We generally ship via UPS, but may also use USPS, Fedex, or DHL. Your order should reach you within 2-6 business days after it has left our facilities. Shipping during Holiday peak season can unfortunately increase delivery time by 2-5 business days.

Once your order has been handed over to the Shipping Carrier, Storypod is released of any responsibility for that shipment.